Every organisation needs improvement. But improvement is a sum total of a set of issues. Internal Environment and Human Resource are two most important issues among them. And these two factors are interrelated.
Performance = Ability x Willingness to Perform.
‘Ability’ & ‘Willingness to Perform’ mainly depends on factors like ‘Motivation’, ‘Communication Skill’, ‘Time Management Skill’, ‘Problem Solving Ability’ etc.
REFLECTION (a greater Kolkata , West Bengal, India based education & training based organisation) offers different kind of Training programme (Soft Skill Development Training) suiting the needs of Small and Medium Scale Entrepreneurs at rock bottom price.
REFLECTION is associated with person(s) with the experience of conducting Corporate Training (in many public sector & private sector companies) and Management Teaching.
Training options may be in the following areas:
Management Development
TeamBuilding
Leadership skills
Goal setting
Emotional Intelligence
Creative Problem Solving
Managerial Effectiveness
Change Management
Motivation
Stress Management
Conflict Management
Sales
Sales Management
Customer Service
Consequence of Customer Satisfaction
Steps to build Customer Care
Handling Difficult Customers
Customer Delight
Communication skills
Interpersonal Skills
Presentation Skills
Negotiation Skill
Transactional Analysis
We can offer tailor-made programme to address particular areas.
We can conduct the programme in Bangla or Hindi also.
